{"id":15607,"date":"2025-10-11T16:02:53","date_gmt":"2025-10-11T16:02:53","guid":{"rendered":"https:\/\/hassonagroup.com\/?page_id=15607"},"modified":"2025-10-11T16:14:59","modified_gmt":"2025-10-11T16:14:59","slug":"delivery-return-policy-2-2","status":"publish","type":"page","link":"https:\/\/hassonagroup.com\/en\/delivery-return-policy-2-2\/","title":{"rendered":"Delivery & Return Policy -2.2"},"content":{"rendered":"\t\t
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Shipping & Returns Policy<\/h1>\r\n

Last Updated: October 2025<\/p>\r\n<\/header>\r\n

Shipping Policy<\/h2>\r\n
    \r\n
  • We provide fast delivery across all regions of Egypt.<\/li>\r\n
  • Orders are processed and shipped within 2–4 business days<\/strong> from confirmation.<\/li>\r\n
  • Shipping fees may vary based on destination, product weight, and size.<\/li>\r\n
  • All orders are securely packed to ensure safe delivery.<\/li>\r\n<\/ul>\r\n

    Returns & Exchange Policy<\/h2>\r\n

    Timeframe<\/h3>\r\n

    Customers may return or exchange a product within 14 days<\/strong> from the purchase date, provided the item is in the same condition as received.<\/p>\r\n

    For products with a manufacturing or technical defect<\/strong>, returns or exchanges are accepted within 30 days<\/strong>, subject to a technical report issued by the authorized service center confirming the defect.<\/p>\r\n

    Conditions<\/h3>\r\n
      \r\n
    • The original purchase invoice must be presented.<\/li>\r\n
    • The product must be unused and in its original condition, including all packaging and accessories.<\/li>\r\n
    • Mobile phones and tablets must remain sealed and unactivated.<\/li>\r\n
    • Personal care products cannot be returned or exchanged once opened.<\/li>\r\n
    • Returns or exchanges are not accepted for misuse or mishandling.<\/li>\r\n
    • Once the customer signs the delivery receipt confirming the product is in good condition, no return or exchange is accepted for physical damage.<\/li>\r\n<\/ul>\r\n

      Refunds<\/h3>\r\n
        \r\n
      • Visa \/ MasterCard payments:<\/strong> within 14 business days of approval.<\/li>\r\n
      • Cash on delivery payments:<\/strong> refunded via bank transfer within 7 business days of approval.<\/li>\r\n<\/ul>\r\n

        Contact Us<\/h2>\r\n

        For any inquiries or to start a return\/exchange request, please contact our Customer Service team at: info@hassonagroup.com <\/span><\/p>\r\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        Shipping & Returns Policy Last Updated: October 2025 Shipping Policy We provide fast delivery across all regions of Egypt. Orders<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15607","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hassonagroup.com\/en\/wp-json\/wp\/v2\/pages\/15607","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hassonagroup.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hassonagroup.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hassonagroup.com\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/hassonagroup.com\/en\/wp-json\/wp\/v2\/comments?post=15607"}],"version-history":[{"count":7,"href":"https:\/\/hassonagroup.com\/en\/wp-json\/wp\/v2\/pages\/15607\/revisions"}],"predecessor-version":[{"id":15620,"href":"https:\/\/hassonagroup.com\/en\/wp-json\/wp\/v2\/pages\/15607\/revisions\/15620"}],"wp:attachment":[{"href":"https:\/\/hassonagroup.com\/en\/wp-json\/wp\/v2\/media?parent=15607"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}